When you work with any foreign supplier you can get a defective or damaged product.
When your goods arrive to the one of our warehouses in China, our manager will check it out: inspect the goods (existence of marriage, availability, integrity, condition of packing). If we find any deviation, we immediately report it to the supplier for replacement and will inform customer.
This service includes:
- inspection cargo in the warehouse at receipt
- replacement of defective goods (if any)
- integrity checking of goods
- providing a report about status of cargo to the customer
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